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DSL Telecom

Yeastar P-Series Cloud PBX & Software Integrations

Improve productivity by integrating your Cloud PBX System into your favourite software applications.
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DSL Telecom Cloud PBX & Software Integrations

Improve productivity by integrating your Cloud PBX System into your favourite software applications.

Contact Us

Benefits of integrating with the Yeastar P-Series Cloud PBX

Efficiency, reliability, and cost-effectiveness: the keys to unlocking your business's communication capabilities.

Happier Customers

You can automatically access customers information on calls, allowing your employees to provide a more personalised service. 

Increased Productivity

Real-time access to client information can improve productivity by allowing agents to quickly access the information they need to resolve customer issues. 

Lower Your Costs

Businesses can maximise cost savings and efficiency by managing client data and interactions in a seamless and efficient manner. 

Improve Management

Maximise team efficiency by tracking KPI's and measuring call metrics for an overall improvement in team management and team performance. 

Combined Departments

All customer interactions can be tracked and managed in one place, helping teams to work together more effectively.

Personalised Interactions

By streamlining workflow, businesses can optimise client interactions for cost savings and improved outcomes. 

Happier Customers

You can automatically access customers information on calls, allowing your employees to provide a more personalised service. 

Increased Productivity

Boost productivity, customer service and agent efficiency with real-time access to client information at your fingertips. 

Lower Your Costs

Businesses can maximise cost savings and efficiency by managing client data and interactions in a seamless and efficient manner. 

Improve Management

Maximise team efficiency by tracking KPI's and measuring call metrics for an overall improvement in team management and team performance. 

Combined Departments

All customer interactions can be tracked and managed in one place, helping teams to work together more effectively.

Personalised Interactions

By streamlining workflow, businesses can 

optimise client interactions for cost savings and improved outcomes.

Yeastar Cloud PBX offers rich integration features to simplify your business operations

By including the full range of UC tools in your company's arsenal, your team will have everything they need to communicate effectively and efficiently.

Click To Call

The click-to-call feature is a valuable addition to any software system as it allows users to quickly and easily dial phone numbers directly from the web pages. The click-to-call feature enables easier contact connection, improves the communication process, boosts productivity and sales.

Improve call accuracy with click-to-call. 
Eliminate manual dialing.
Easily manage calls. 
An illustration a Zoho Customer Success Manager providing advise to a Zoho client online
A DSL Telecom Zoho Customer Manager doing administration tasks for a Zoho Customer Success Plan client

Automatic Call Journal

Automatic call logging, can greatly enhance the efficiency of conversation tracking. All call activities are recorded and logged directly to the software application when a user ends calls with contacts. The insightful PBX call analytics reports provide valuable insights into the performance of the communication system. These reports helps users to easily track their conversations and improve their communication. 

Sync your call data in real time.
Improve day-to-day processes.
Measure agent performance.

Automatic Contact Creation

When the automatic contact creation feature is enabled then a new contact will be created when the user receives a call from an unknown number. This ensures that all contact information is captured while the user is still on the call, helping them to stay on top of new opportunities and not lose track of conversations. This feature can be very useful for businesses or individuals who handle a lot of calls and want to keep their contact information organized and up to date.
Build your contact data base quickly and easily.
All contact information is captured in real-time.
Improve sales and customer service.
An illustration a Zoho Customer Success Manager providing advise to a Zoho client online
A DSL Telecom Zoho Customer Manager doing administration tasks for a Zoho Customer Success Plan client

Contact Synchronisation

Contact synchronisation can help to synchronise contacts to a specific PBX phonebook and auto-match contacts to display the caller's name when receiving a call. This can improve communication efficiency and customer service by allowing users to quickly identify who is calling and access relevant information on multiple devices about the caller before answering the call, even when on the move.
Improved caller identification. 
Multi-device access to contacts.
Improved contact organisation. 

Incoming Call Pop-Ups

Incoming call pop-ups is a feature that allows users to be notified of an incoming call, by automatically bringing up the contact's profile on the web browser, regardless of which window or tab they are working on. This feature can improve communication efficiency and customer service by allowing users to have the relevant information at their fingertips when answering the call, especially when used with other software systems.
Quick access to relevant information. 
Keep workflow going without interruptions. 
Handle calls more efficiently and effectively. 
An illustration a Zoho Customer Success Manager providing advise to a Zoho client online

Not all CRM platforms support these features.

Software Integrations That Will Supercharge Your Business

The latest edition of the Yeastar P-Series Cloud PBX easily integrates with multiple software applications including Zoho CRM, Zoho Desk, Microsoft Teams, Salesforce, Bitrix, Sugar CRM and more!

Salesforce CRM

Key features: Click to call, call pop-up, call journal, call synchronisation, and automatic contact creation. 

Hubspot CRM

 Key features: Click to call, call popup, contact synchronisation and automatic contact creation.   

Bitrix24

 Key features: Automatic lead creation, registering all missed calls and outbound calling.  

Sugar CRM

Key features: Click to call, incoming call pop-up, and checking the call log in SugarCRM. 

Zoho CRM

Key features: Click to call, call popup, call journal, contact synchronisation and automatic contact creation.

Microsoft Dynamic 365

Key features: Call pop-ups, call journals, and automatic contact creation, boosting teams productivity.

Microsoft Teams

Key features: Enables users to make and receive calls directly from the Microsoft Teams application.

Google Contacts

Key features: Call pop-ups on the Google Contacts web page, improving communication efficiency.

Outlook

Key features: Call contacts directly from Outlook,  improve communication efficiency.

Zoho One

Key features: Quick integration between multiple Zoho apps,  click to call, call pop-ups, and call journals.

Zoho Desk

Key features: Quick access to relevant information about the caller through call pop ups and click to call.

Zoho Recruit

Key features: Manage inbound and outbound calls,  one-click calling and add call descriptions.

Zoho Mail

Key features: Click-to-call.  This feature can help streamline your communication process.

Zendesk

Key features: Call pop-ups, call journaling and call routing to improve the overall performance of teams.

Odoo

Key features: Automate call management, call logging, and contact synchronisation for a streamlined workflow. 

Salesforce CRM

Key features: Click to call, call pop-up, call journal, call synchronisation, and automatic contact creation. 

Hubspot CRM

 Key features: Click to call, call popup, contact synchronisation and automatic contact creation.   

Bitrix24

 Key features: Automatic lead creation, registering all missed calls and outbound calling.  

Sugar CRM

Key features: Click to call, incoming call pop-up, and checking the call log in SugarCRM. 

Zoho CRM

Key features: Click to call, call popup, call journal, contact synchronisation and automatic contact creation.

Microsoft Dynamic 365

Key features: Call pop-ups, call journals, and automatic contact creation, boosting teams productivity.

Microsoft Teams

Key features: Enables users to make and receive calls directly from the Microsoft Teams application.

Google Contacts

Key features: Call pop-ups on the Google Contacts web page, improving communication efficiency.

Outlook

Key features: Call contacts directly from Outlook,  improve communication efficiency.

Zoho One

Key features: Quick integration between multiple Zoho apps,  click to call, call pop-ups, and call journals.

Zoho Desk

Key features: Quick access to relevant information about the caller through call pop ups and click to call.

Zoho Recruit

Key features: Manage inbound and outbound calls,  one-click calling and add call descriptions.

Zoho Mail

Key features: Click-to-call.  This feature can help streamline your communication process.

Zendesk

Key features: Call pop-ups, call journaling and call routing to improve the overall performance of teams.

Odoo

Key features: Automate call management, call logging, and contact synchronisation for a streamlined workflow. 

Get In Touch

 Find out more about how you can integrate your software applications with the Yeastar Cloud PBX.

Contact Us