Telkom's Acceptable Use Policy Explained

09.10.20 09:19 AM - By Kim

An Acceptable Use Policy (AUP) is an agreement between a service provider and a service user. It typically 

sets out the rules of how the system may be used, and what will happen in the event of non-compliance with these rules.

What type of service providers usually make use of an AUP?


Acceptable Use Policies are typically used by organisations that control systems such as:


  • Websites
  • Apps, web apps or other software
  • Networks

So basically if a system is open to misuse, or if it might cause harm when used carelessly or incorrectly, the owner of that system should have an Acceptable Use Policy in place.

Telkom's AUP


When it comes to the Telkom AUP,  Telkom may apply throttling to some of their fixed line (fibre) packages, specifically their Unlimited Home Lite offering during the peak hours of 18:00 - 23:00. The reason for doing this is to manage the number of HD or UHD streams which allows them to offer a more cost-effective product in the market for customers who require less HD or UHD streams.


Customers with Lite data bundles can expect to receive 50% of their allocated data for RTE traffic during peak times. RTE (Real-Time entertainment) includes video streaming and gaming and we'll go into a bit more detail about that shortly. 


An Acceptable Use Policy (AUP) is an agreement between a service provider and a service user.

What is Real-Time Entertainment?


Real-Time Entertainment can be defined as applications and protocols that allow on-demand entertainment that is consumed (viewed or heard) as it arrives.


Today, the most popular internet services such as gaming, video streaming (YouTube, Netflix, Amazon) and music streaming (Spotify, Soundcloud) rely heavily on the ability of the fibre optic and wireless links that make up the network to provide long distance, high-speed pathways to and from you, the user.


Telkom's Acceptable Use Policy is perfectly acceptable and helps keep their pricing accessible and fair to all customers.

What speeds to expect:


  • On a 10Mbps package, your speed for RTE traffic will be reduced to 5Mbps.
  • If you have a 20Mbps package, your speed for RTE traffic will be reduced to 10Mbps.
  • If you have a 50Mbps package your speed for RTE traffic will be reduced down to 25Mbps.
  • Customers with a 100Mbps package, can expect to go down to 50Mbps for RTE traffic.
  • Finally, those on a 200Mbps will slow down to 100Mbps for RTE traffic.

We think you'll agree that Telkom's Acceptable Use Policy is perfectly acceptable and helps keep their pricing accessible and fair to all customers. Telkom fibre data is premium uncapped and unshaped data with no fair usage policy, ideal for home users with large bandwidth requirements. Telkom fibre also has low latency which is perfect for gaming, voice and video streaming applications.

To view all Telkom's uncapped Fibre deals, click here 👉👉 www.uncappedfibre.co.za/telkom/openserve

Kim

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