Going remote with DSL Telecom's Cloud Phone System

23.09.20 03:39 PM - By Amber

Keeping your employees and customers connected is key, no matter where they are. DSL Telecom's Cloud Phone System can help with that. Here is how:

You might be wondering what a cloud phone system for remote teams is? A cloud phone system operates using the internet with wireless connections, making it possible for sales teams to maintain their sales volumes and so that customer support teams can sustain their workflows and you can thus continue to conduct business operations anywhere at anytime. 

The DSL Telecom's Cloud Phone System help companies save time, money, and IT resources, and it can enhance team collaboration and productivity. It makes it easier for people to connect, communicate and work together. The result is more productive employees and smoother interactions.

Here are the main DSL Telecom Phone System features that make going remote easy: 

Bring your own device

With the DSL Telecom Cloud Phone System for desktops & mobile phones, your office extensions can be taken anywhere at anytime. Never miss a business call and your work keeps moving forward. You can easily make and receive calls, access your contacts, see presence statuses of employees, chat with them, share files and start conference calls wherever you are using any device. 

Employee working remotely using software applications
  • Accessible from desktops and mobile phones. 
  • Use the same number and  experience uninterrupted calls.
  • Fully-functional phone system using your own device.


Stay in control and up to date from a distance

DSL Telecom's Cloud Phone System is an ideal tool and solution for you to give your customers more responsive and effective support and communicate with team members without traveling to your office. All deliverables can be achieved remotely.

  • Real-time monitoring and automatic notification. 
  • Centralised management for higher technical support efficiency.
  • High system reliability with multi-layer security mechanism.


Integrate your cloud phone system with Zoho CRM

Hassle-free setup within 24H

Easily set up your cloud phone system within a few minutes or hours. Even the most complicated business phone system features can be set up and accessed from an intuitive web interface with a few clicks. The DSL Telecom Cloud Phone System creates a remote easy-to-use, stable working environment wherever you are.

Fica compliant call recording Phone System features make working from home easy
  • Call management capacity for greater efficiency.
  • Uncompromised system security to give businesses peace of mind.
  • Real-time monitor, instant alert and detailed call statistics.

Integrate your cloud phone system with Zoho CRM

Integrated communication platforms are the next step for cloud phone systems. By combining telephony and CRM into one application, it gives teams the opportunity to manage their communications, contacts and associated information from a single application. 

The DSL Telecom Cloud Phone System has a seamless 2-way synchronisation to a range of CRM applications, including: Zoho, Salesforce, Microsoft Dynamics 365, Outlook and Google Contacts. Allowing users to:

Click to call: Instantly dial leads right from your CRM, where your customer's information is fully available.
Call journal: Sync your call data to your CRM in real-time to help you keep track of every conversation.
Call pop-up: Auto unfolds your contact profile so you can easily view account details and be prepared before answering a call.


  • Supercharge your business.
  • Boost your productivity with a click to call, call pop ups and automatic activity logging.
  • Integrate your communication platforms.
Competitively priced pay per extension for your cloud pbx

Other DSL Telecom Phone System features that make working remotely easy

Call Forwarding

Easily forward calls to a designated number when you are unavailable to answer.

Remote Extension

 Register your softphone as an office extension to easily work, make & receive calls remotely.

Voicemail forwarding 

 Send voicemail messages as audio files to your email address for quicker responses.

Conferencing

Initiate conferencing anywhere anytime using your mobile phone and invite others to join.

IVR (Interactive Voice Response)

Prompt callers with recorded messages and provide 24/7 services without the human resources.

Presence

View full corporate directory and see if your team members are available, busy or offline.

For more information about our Cloud Phone System go to ðŸ‘‰ https://www.pbxcapetown.co.za/

Amber