Zoholics South Africa 2022 Event Recap

12.12.22 11:47 AM By Reagan

More than 250 people travelled from across the country to attend the two-day Zoho events in South Africa.

Zoho's annual user conference landed in South Africa on the 28th of November in Johannesburg and the 1st of December in Cape Town. Zoholics is a space where Zoho partners and customers can come together for training on all Zoho products, as well as engage in 1 on 1 sessions with product experts for a deeper understanding of the Zoho suite of apps. The goal behind the conference is to give users the resources and insights needed to take their business or team to the next level. 

DSL Telecom team members at the Zoholics Cape Town 2022 event


What went down at Zoholics South Africa

The event spanned over 2 days in Cape Town and 2 days in Johannesburg and was attended by over 250 Zoho customers and partners. By providing two tracks of content throughout the day, attendees could choose which seminars they would like to attend, and there was no shortfall when it came to the amount of valuable information presented by each speaker. 

Day One featured a common track with sneak peeks, product announcements, customer case studies, with introductions into hidden features that enhance the user experience and workflow.

Day Two featured a deep-dive into specific Zoho products. With the content track split in two, track 1 focused on Marketing and HR platforms within the Zoho Suite where track 2 focused on the Business Operations and Sales  elements.

Presenters

With excitement on everyone's face and an electric atmosphere the events kicked off with the Keynote speech presented by Ali Shabdar, the Regional Director for Zoho Middle East and Africa. There were so many great presenters but two that stood out were Zeeshan Panjwani, who spoke about "Hacking your job" and showcased ways in which hidden features within Zoho software such as the Zoho Annotator ability to take screenshots and record video can come in handy on a daily basis. Remya Nair, speaking on Zoho Creator and the ways in which you can automate your business process was an eye-opening seminar on the many features designed to simplify your life.

Key Takeaways From The Event

Over the course of the event, the ever present theme was automation and how new updates and features will drive the workflow process to a more automated system. Two main takeaways due to this were updates and features in the following areas:


1. Zoho Marketing Automation 2.0
A large update to Zoho Marketing Automation will see all marketing tools gathered under one umbrella for multi channel marketing campaigns. In simple terms this means that if you are looking for a way to manage all your marketing channels and their content you can do so with ease thanks to the new update coming in Q1 of 2023. If you are only focused on social posts or email campaigns you can continue to use them separately. 

2. CRM Enhanced Features
The Zoho CRM conversation focused around the enhanced features such as Command Center, Colour Coding and the customers overall interface experience. CRM's command center was built to scale productivity and limit the need for manual engagement. By defining certain actions you can setup automated actions to follow when the criteria are met. Colour Coding was also mentioned in terms of generating a better user experience with the interface. Zoho users are able to colour code their panels and taskbar to suit their requirements.

DSL Telecom's Zoho Customer Presentations

DSL Telecom's Zoho Software clients RenEnergy and DPO Paygate presented testimonials on how Zoho attributed to the success of their daily operations. RenEnergy uses over 20 Zoho Software Applications but the core products they use are Zoho CRM, Zoho Books, and Zoho Inventory

" DSL Telecom has been able to support us immensely, just because of their industry knowledge, subject matter and expertise. "


Raphael Devantier, the Chief Operating Officer at RenEnergy 

We appreciate the acknowledgement as a Zoho Premium Partner to deliver on their Zoho software needs. It's awesome to hear how our clients benefit from the hard work and high level of service we aim to deliver each and everyday

Some snapshots from the Zoholics 2022 event

Group Image of the attendees at Zoholics South Africa in Johannesburg 2022
Ali Shabdar presenting at Zoholics Cape Town 2022
DSL Telecom Directors and Team members at Zoholics South Africa 2022
Handré Conradie presenting at Zoholics South Africa Cape Town 2022
DSL Telecom Team at Zoholics South Africa 2022
Zoho Employee presenting at Zoholics South Africa 2022

What's next for Zoho

Towards the end of the event, Zoho pulled back the curtain on their roadmap showcasing all the exciting applications and events that are coming up within the next year. One of these exciting announcements is a Zoholics Event in Durban that will be happening in August of 2023, this comes after plans were mentioned of Zoho opening offices right here in Johannesburg South Africa within the first quarter of 2023. 

All in all, Zoholics South Africa was a big success and we can't wait for Zoholics 2023 next year. If you are interested in Zoho software to level up your business, contact us here: https://www.dsltelecom.co.za/contactus


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Reagan