How we hacked team collaboration using Zoho Cliq

04.03.21 09:44 AM - By Daniella

Zoho Cliq has been an indispensable part of our team's collaboration since the Covid-19 pandemic started. With only a week's notice to a national lockdown, we needed a team communication platform that would allow our teams to communicate seamlessly while being remote. 

Zoho Cliq is a business messaging tool that lets teams communicate in real time. Members can create channels for specific projects or teams and make audio and video calls to work more productively with their teams. 


Making the choice to use Zoho Cliq as our internal communication platform has vastly benefited our team. It simplified our team communication in the middle of a global crisis. With organised conversations, easy-to-access information and integrating Zoho Cliq to the tools we love, we were able to not only maintain but double our team's productivity. 

In this blog, we’ve highlighted some tips that DSL Telecom effectively used with Zoho Cliq to collaborate better. Take a look at our foolproof tips to master effective 
team collaboration.

Zoho Cliq offers instant chat, voice calling and video calling capabilities for streamlined communication

Tip #1:

We easily scheduled daily morning and afternoon calls with our teams to stay updated with our projects and productivity.

Every day our team members need to collaborate on projects. Using Cliq, we can easily make a call directly from any personal chat or group chat. For an even stronger team collaboration, we can easily share our screen in the call! This enables us to keep everyone on the same page at all times.

Tip #2

We created a team-wide channel called #MarketingSuggestions - dedicated to sharing marketing ideas, tips and recommendations.

Using Cliq enables us to streamline our discussions with Channels — a smart, transparent space for synchronous team collaboration. Channels is a great way for our team to make sure our projects and topic ideas, resources and work aligns with our teammates, ensuring that our projects are successfully executed. 

Zoho Cliq has multi device login and you can download the desktop application for online or offline chat
team chat software

Tip #3: 

We have preset presence updates to let our teammates know when we are available to collaborate.

Zoho Cliq gives users a good view of who's available, away, or currently in a meeting. Be more efficient with your time by knowing if your team members are available to have a discussion, if they're in a meeting or away from their workspace. 

Tip #4: 

We use reminders to stay up to date and never miss important messages.

We stay on top of important messages and requests by setting in-chat reminders. This way, Cliq will make sure we never accidentally let something important slip away, while at the same time, organising messages for an easy view of what is important to you.

zoho software app
team chat software

Tip #5: 

We easily organise and stay on top of our messages with Zoho Cliq's message staring feature.

You can bookmark or save important messages, images and videos by starring them in a relevant category that can be accessed anytime.

★ Important ★ To-Do ★ Note ★ Boss ★ Follow-Up 

Tip #6: 

We continue to build our company culture through lively conversations using Zomojis and GIFs

Something as simple as sharing GIFs and reacting to a message with Zomojis brings your team together, letting your team members know what you think. GIFs are known to be an effective and creative way to communicate and engage.

zoho software app
team chat software

Tip #7: 

We are able to keep up with our teammates on the go 

Cliq is available on mobile and tablet devices, in iOS and Android operating systems. Chat your way to productive business communication, wherever you are, on any device.

Transform your team's collaboration with Zoho Cliq

Working remotely shouldn't take away all the little quirks you enjoy about working in the office. From getting into work and greeting your co-workers, to being able to easily check if someone is available for a discussion and taking a quick coffee break together, Cliq's remote work capabilities make sure you don't miss out on the little things.


If you're interested in Zoho Cliq, reach out to DSL Telecom, a Zoho Consulting Partner by clicking the "Speak to a Zoho Expert" button below.

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Daniella