The Connected Company
Helping customers leverage technology to enable incredible growth
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About Us
DDSL Telecom provides the latest technology products and support services to SME customers across South Africa. We operate a national agent network which offers local support to our customers and allows for centralisation of key customer services like billing, tech-support and admin.
Originally the company was founded as an independent connectivity consultancy in 2004 called Virtual Voice Telecom. Broadband Internet was rolling out across Africa, rapidly changing the way that business was conducted. Late 2004 voice over IP (VoIP) was legalised in South Africa and drawing from first world experiences, the founder, Dean Schreuder, wanted to bring the obvious advantages of IP telephony to the South African market.
In 2009 research and development on the IP-PBX telephony software was completed and we took to market a stable, reliable and cost effective telephone system, packed with features and limitless possibilities. We combined the product with a service based strategy and through our national agent network we partnered with hundreds of business customers across SA, enabling them to become more efficient and grow as a result of using open source software.
AWARDS & ACCOLADES:
Some Numbers:
Telecom Experience
0
National Agents
5000+
Successful Installations
Vision
DDSL Telecom’s vision is a world based upon open communication systems
MISSION
OOur mission is to transform the way businesses acquire and operate their communications systems through the application of open source software.
Core Values
What We Offer
We Are Good At
IP-PBX Deployment (85%)
VoIP Architecture (95%)
Network Security (98%)
Connectivity (85%)
Call Flow Design (75%)
Customer Service (90%)
DSL Telecom has developed the skillset required to successfully deliver IP Voice and Data solutions to the SA Market. We work to the highest standards with strict operating procedures ensuring we deliver what we say we will. We also employ the best international business practices and software tools to deliver an amazing customer experience so when you choose DSL Telecom you know nothing has been left to chance.
Meet The Team
Dean Schreuder
Managing Director, Founder
Our fearless leader Dean Schreuder is a telecoms entrepreneur who brings years of experience to the table: Strategy Development, Network Expansion, Sales + Marketing, Customer Experience Management.
Paul Wilson
Technical Director
Solutions Architect and hater of the word ‘problem’. Paul pushes the envelope in mission critical areas: IP Telephony Deployment, Asterisk Integrations, R&D and Security.
Tremayne Burns
Head Of Sales And Operations
Direct Sales Specialist and all round great guy. Products Specialist, Sales Process Design, Customer Relationship Management.
Danielle Schreuder
Head Of Marketing
Danielle is behind all our original content, press relations, social media and digital advertising. She works hard to keep DSL Telecom ahead of the game and on top of the Google search results.
Carin Hallatt
Office And Accounts Manager
Organiser and Company Glue Carin keeps our ducks in a row. Customer Billing, Account Management, Network Operations.
Gerhard Dempers
Sales Manager
Every great company needs an awesome salesman. We're lucky to have one of the better ones in the country. Gerhard connects customers daily.
Calvin Van Rooyen
Helpdesk Manager
From time to time, things need to be fixed. Calvin will ensure everything gets sorted and up-and-running again should the unexpected happen.
Kim Munz
Digital Projects Manager
Kim is an architect of the internet: DSL Telecom landing page creation and optimisation.
Marizane Badenhorst
Digital Projects Assistant
Marizane helps us achieve our brand vision in the digital space.
Wayne Saayman
Helpdesk Support
Keeping us connected so you stay connected: Customer Technical Support, IT Support, Networking.
Chanté du Toit
Customer Success
Direct sales assistant and telecoms products specialist. Ensuring you get connected.
Adriaan Dijkstra
Software Systems Assistant
Adriaan makse sure our systems run smoothly on a day to day basis allowing the respective teams to do what they do best.
Jared Timberlake
Sales Administrator
Jared is dedicated to getting you connected to the right internet solutions. He's keen on handling the clients himself holding the phone in one hand and getting you signed up in the other.
Jennifer Beukes
Sales Team Leader
Sales consultant by heart. She knows how to blazingly translate your connectivity needs into the right solution. You'll be surprised how much she can do within a day.
Jody Martin
Field Support
Solutions seeker. Devoted to getting your queries sorted.
Luke Willemse
Sales Administrator
Luke is energised by an ungovernable desire to get you or your business connected to the right connectivity solution.
Peter Muller
Helpdesk Support
Meet Peter Muller from our helpdesk support he keeps our customers connected: Connectivity, Security, Technical Support and VoIP
Carol Masson
Business Solutions Specialist
Carol Is Our Client Advocate. A Great Communicator, Gladiator & Leader. A PABX System & Business Fibre Specialist.
Liam Charles
Sales Administrator
Liam has a can-do attitude backed up by excellent connectivity product knowledge.
Lee-Anne Venter
Sales Administrator
Lee-Anne ensures you order the right Internet for your needs, get the right connection at home talk to Lee-Anne.
Chantelle Cilliers
Sales Processing
Chantelle ensures all new orders are processed quickly and efficiently. She'll keep you updated throughout the process of your connectivity order too, so you know exactly what to expect at each stage.
Chris Seyfried
Field Support
Chris blazingly fast translates your connectivity and phone systems needs into the right technical solution.
Kerryn Porter
Sales Processing
Kerryn Porter is one of our sale processors. Getting customers connected is part of her daily mantra.
Reece English
Sales Administrator
Meet Reece, Reece has always been fascinated with the limitless possibilities of technology. His aim every day is to get you connected to the right solution.
Erin Middleton
Sales Support
Erin handles all of your connectivity queries with poise and skill.
Find an Agent
Sandton Agency
Andrew McGhee, Owner
Tel: 087 802 1098 | Cell: 084 499 5921 | E-mail: sandton@dsltelecom.co.za
Port Elizabeth Agency
Johan Heynes, Owner
Tel: 087 808 3877 | Cell: 076 426 0631 | E-mail: pe@dsltelecom.co.za
Cape Town CBD Agency
Hugh McLaughlin, Owner
Tel: 021 556 8434 | Cell: 071 133 7563 | E-mail: capetown@dsltelecom.co.za
Test
Sandton Agency
Andrew McGhee, Owner
Tel: 087 802 1098 | Cell: 084 499 5921 | E-mail: sandton@dsltelecom.co.za
Careers
DDSL Telecom is the leading telecoms consultancy for SME business owners since 2004. Over 5 million Voice minutes have been rung up we have a national network of agents that are consistently looking for new talent. We run small focused teams and work towards a common goal. Providing awesome Internet, cloud and telephony services to our customers.
Internal IP Support Technicians
Internal IP Support Technicians
Analysis, Planning, Provisioning, Testing, Implementation and Maintenance of all PBX and IP Related products. Perform Installations & Training. Provide 1st line support to customers. Office Based.
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External IP Support Technicians
External IP Support Technicians
Analysis, Planning, Provisioning, Testing, Implementation and Maintenance of all PBX and IP Related products. Perform Installations & Training. Provide 1st line support to customers. Field Based
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Sales Executives
Sales Executives
Direct Sales, to call on individuals SME, SOHO and Business Clients.
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Sales Managers
Sales Managers
Direct Sales, to call on individuals SME, SOHO and Business Clients. Manage Junior Field Sales Executives. Perform Training when required. Lead Generation.
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Telesales Consultants
Telesales Consultants
A strong focus upon the delivery and achievement of sales targets are essential. Primary purposes being lead generation.
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Administrative/Customer Service
Administrative/Customer Service
An important position to hold together the daily tasks. We are looking for enablers who enjoy admin, dealing with customers and work well with others.
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Office Life
DDo you like working at the forefront of technology in one of the fastest growing industries? At DSL Telecom we have a strong sales culture and believe in empowering our employees with training and the freedom to charter their own course.
Clients
OOur customers include professional companies across multiple industry sectors in South Africa. We are also seeing a lot of high-end residential clients, most of whom are business owners themselves signing up for our consumer products in order to access our support structures and enjoy a better internet and telephony experience.
What They Say
"DSL Telecom implemented automatic call recording for our business helping us to stay compliant."
"We are growing rapidly so we needed a PABX that could grow with us, DSL Telecom provided us with just that."
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