The Connected Company
Helping customers leverage technology to enable incredible growth
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About Us
DDSL Telecom provides the latest technology products and support services to SME customers across South Africa. We operate a national agent network which offers local support to our customers and allows for centralisation of key customer services like billing, tech-support and admin.
Originally the company was founded as an independent connectivity consultancy in 2004 called Virtual Voice Telecom. Broadband Internet was rolling out across Africa, rapidly changing the way that business was conducted. Late 2004 voice over IP (VoIP) was legalised in South Africa and drawing from first world experiences, the founder, Dean Schreuder, wanted to bring the obvious advantages of IP telephony to the South African market.
In 2009 research and development on the IP-PBX telephony software was completed and we took to market a stable, reliable and cost effective telephone system, packed with features and limitless possibilities. We combined the product with a service based strategy and through our national agent network we partnered with hundreds of business customers across SA, enabling them to become more efficient and grow as a result of using open source software.
AWARDS & ACCOLADES:
Some Numbers:
Telecom Experience
0
National Agents
5000+
Successful Installations
Vision
DDSL Telecom’s vision is a world based upon open communication systems
MISSION
OOur mission is to transform the way businesses acquire and operate their communications systems through the application of open source software.
Core Values
What We Offer
We Are Good At
IP-PBX Deployment (85%)
VoIP Architecture (95%)
Network Security (98%)
Connectivity (85%)
Call Flow Design (75%)
Customer Service (90%)
DSL Telecom has developed the skillset required to successfully deliver IP Voice and Data solutions to the SA Market. We work to the highest standards with strict operating procedures ensuring we deliver what we say we will. We also employ the best international business practices and software tools to deliver an amazing customer experience so when you choose DSL Telecom you know nothing has been left to chance.
Meet The Team
Dean Schreuder
Managing Director, Founder
Our fearless leader Dean Schreuder is a telecoms entrepreneur who brings years of experience to the table: Strategy Development, Network Expansion, Sales + Marketing, Customer Experience Management.
Paul Wilson
Technical Director
Solutions Architect and hater of the word ‘problem’. Paul pushes the envelope in mission critical areas: IP Telephony Deployment, Asterisk Integrations, R&D and Security.
Tremayne Burns
National Sales Manager
Direct Sales Specialist and all round great guy. Products Specialist, Sales Process Design, Customer Relationship Management.
Carin Hugo
Clients Accounts Manager
Organiser and Company Glue Carin keeps our ducks in a row. Customer Billing, Account Management, Network Operations
Danielle Paris
Cloud Services
Cloud evangelist and Process consultant: Cloud Software Specialist, Online Presence, Lead Generation.
Phillip Viljoen
Customer Services
The IT whizz kid every company wishes they had: Customer Technical Support, Data Networking, IP Telephony
Gareth Peters
Technical Services
Voice Services Engineer that keeps us connected: IP Security, Customer Technical Support, VoIP.
Yvonne Korver
Business Development
The creator of opportunity and company life coach: Network Expansion, Business Sales.
Kerryn Porter
Sales + Marketing Assistant
Making sure our offerings are fresh: Social Media Management, PPC, Training.
Wayne Saayman
Technical Support
Keeping us connected so you stay connected: Customer Technical Support, IT Support, Networking
Chante du Toit
Sales & Marketing Assistant
Direct sales assistant and telecoms products specialist. Ensuring you get connected.
Gerhard Dempers
Connectivity Sales
Every great company needs an awesome salesman. We're lucky to have one of the better ones in the country. Gerhard connects customers daily.
Find an Agent
Sandton Agency
Andrew McGhee, Owner
Tel: 087 802 1098 | Cell: 084 499 5921 | E-mail: sandton@dsltelecom.co.za
Port Elizabeth Agency
Johan Heynes, Owner
Tel: 087 808 3877 | Cell: 076 426 0631 | E-mail: pe@dsltelecom.co.za
Cape Town CBD Agency
Hugh McLaughlin, Owner
Tel: 021 556 8434 | Cell: 071 133 7563 | E-mail: capetown@dsltelecom.co.za
Test
Sandton Agency
Andrew McGhee, Owner
Tel: 087 802 1098 | Cell: 084 499 5921 | E-mail: sandton@dsltelecom.co.za
Careers
DDSL Telecom is the leading telecoms consultancy for SME business owners since 2004. Over 5 million Voice minutes have been rung up we have a national network of agents that are consistently looking for new talent. We run small focused teams and work towards a common goal. Providing awesome Internet, cloud and telephony services to our customers.
Internal IP Support Technicians
Internal IP Support Technicians
Analysis, Planning, Provisioning, Testing, Implementation and Maintenance of all PBX and IP Related products. Perform Installations & Training. Provide 1st line support to customers. Office Based.
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Qualifications / Skills:
External IP Support Technicians
External IP Support Technicians
Analysis, Planning, Provisioning, Testing, Implementation and Maintenance of all PBX and IP Related products. Perform Installations & Training. Provide 1st line support to customers. Field Based
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Qualifications / Skills:
Sales Executives
Sales Executives
Direct Sales, to call on individuals SME, SOHO and Business Clients.
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Sales Managers
Sales Managers
Direct Sales, to call on individuals SME, SOHO and Business Clients. Manage Junior Field Sales Executives. Perform Training when required. Lead Generation.
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Telesales Consultants
Telesales Consultants
A strong focus upon the delivery and achievement of sales targets are essential. Primary purposes being lead generation.
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Administrative/Customer Service
Administrative/Customer Service
An important position to hold together the daily tasks. We are looking for enablers who enjoy admin, dealing with customers and work well with others.
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Office Life
DDo you like working at the forefront of technology in one of the fastest growing industries? At DSL Telecom we have a strong sales culture and believe in empowering our employees with training and the freedom to charter their own course.
Clients
OOur customers include professional companies across multiple industry sectors in South Africa. We are also seeing a lot of high-end residential clients, most of whom are business owners themselves signing up for our consumer products in order to access our support structures and enjoy a better internet and telephony experience.
What They Say
"DSL Telecom implemented automatic call recording for our business helping us to stay compliant."
"We are growing rapidly so we needed a PABX that could grow with us, DSL Telecom provided us with just that."
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