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The Connected Company

Helping customers leverage technology to enable incredible growth

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About Us

DDSL Telecom provides the latest technology products and support services to SME customers across South Africa. We operate a national agent network which offers local support to our customers and allows for centralisation of key customer services like billing, tech-support and admin.

Originally the company was founded as an independent connectivity consultancy in 2004 called Virtual Voice Telecom. Broadband Internet was rolling out across Africa, rapidly changing the way that business was conducted. Late 2004 voice over IP (VoIP) was legalised in South Africa and drawing from first world experiences, the founder, Dean Schreuder, wanted to bring the obvious advantages of IP telephony to the South African market.


In 2009 research and development on the IP-PBX telephony software was completed and we took to market a stable, reliable and cost effective telephone system, packed with features and limitless possibilities. We combined the product with a service based strategy and through our national agent network we partnered with hundreds of business customers across SA, enabling them to become more efficient and grow as a result of using open source software.


AWARDS & ACCOLADES:

  • Vox Telecom Top ADSL Reseller 2011
  • Vox Telecom Top VoIP Reseller 2011
  • Vox Telecom Franchise of The Year 2011
  • Vox Telecom Best Performing Franchise Category 1 2010
  • Vox Telecom Franchise of The Year 1st Runner Up 2010

  • Yeastar Technical Certification
  • 2nd Place: Telkom Top LTE Sales Agent October 2016
  • 1st Place: Telkom Top LTE Sales Agent November 2016
  • 1st Place: Telkom Top LTE Sales Agent December 2016

Some Numbers:

0
Years

Telecom Experience

0

National Agents

5000+

Successful Installations

Vision

DDSL Telecom’s vision is a world based upon open communication systems

MISSION

OOur mission is to transform the way businesses acquire and operate their communications systems through the application of open source software.


Core Values

Learn & Grow

Just as our muscles need to be stressed to build mass, we need to stretch ourselves personally and intellectually.

Balance

We accommodate our team’s lives outside the office. This clears the way for them to do their best work when it works best for them.

We’re a Team

We support and trust each other. We have the backs of the people around us as we work together to achieve great things.

Open & Honest

We believe open, honest communication builds trust, which is the foundation of any relationship

Have Fun

We have fun at work. It’s essential to our well-being and to creating real relationships.

Work Smarter

We work efficiently—focusing on the things that propel us forward, which increases the quality of our results, as well as our enjoyment of the process.


What We Offer

Phone Systems

Connect to On-site or Cloud based IP-PBX systems for business 1-100 users+

Learn more


Value Added Services

Stay Connected with Service Agreements, Telephone Management Systems and Professional Voice Recordings.

See examples


Voice Products

Get calling with VoIP, Enterprise SIP and GSM telephone services

See examples


Internet Data

Get surfing with Fibre, Microwave, ADSL, Satellite & Wireless Internet Services

See examples


Cloud Applications

Get productive with Cloud CRM, Help-Desk, E-mail Marketing and Accounting Software.

Learn more


Business Opportunity

The holy grail of business. A subscription revenue based business opportunity that will change your life.

See examples



We Are Good At

IP-PBX Deployment (85%)

VoIP Architecture (95%)

Network Security (98%)

Connectivity (85%)

Call Flow Design (75%)

Customer Service (90%)


DSL Telecom has developed the skillset required to successfully deliver IP Voice and Data solutions to the SA Market. We work to the highest standards with strict operating procedures ensuring we deliver what we say we will. We also employ the best international business practices and software tools to deliver an amazing customer experience so when you choose DSL Telecom you know nothing has been left to chance.

Meet The Team

Dean Schreuder

Managing Director, Founder

Our fearless leader Dean Schreuder is a telecoms entrepreneur who brings years of experience to the table: Strategy Development, Network Expansion, Sales + Marketing, Customer Experience Management.


Paul Wilson

Technical Director

Solutions Architect and hater of the word ‘problem’. Paul pushes the envelope in mission critical areas: IP Telephony Deployment, Asterisk Integrations, R&D and Security.


Tremayne Burns

National Sales Manager

Direct Sales Specialist and all round great guy. Products Specialist, Sales Process Design, Customer Relationship Management.


Carin Hugo

Clients Accounts Manager

Organiser and Company Glue Carin keeps our ducks in a row. Customer Billing, Account Management, Network Operations


Danielle Paris

Cloud Services

Cloud evangelist and Process consultant: Cloud Software Specialist, Online Presence, Lead Generation.

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Phillip Viljoen

Customer Services

The IT whizz kid every company wishes they had: Customer Technical Support, Data Networking, IP Telephony


Gareth Peters

Technical Services

Voice Services Engineer that keeps us connected: IP Security, Customer Technical Support, VoIP.


Yvonne Korver

Business Development

The creator of opportunity and company life coach: Network Expansion, Business Sales.
 


Kerryn Porter

Sales + Marketing Assistant

Making sure our offerings are fresh: Social Media Management, PPC, Training.
 


Wayne Saayman

Technical Support

Keeping us connected so you stay connected: Customer Technical Support, IT Support, Networking


Chante du Toit

Sales & Marketing Assistant

Direct sales assistant and telecoms products specialist. Ensuring you get connected.
 


Gerhard Dempers

Connectivity Sales

Every great company needs an awesome salesman. We're lucky to have one of the better ones in the country. Gerhard connects customers daily.

Find an Agent

Sandton Agency

Andrew McGhee, Owner

Tel: 087 802 1098 | Cell: 084 499 5921 | E-mail: sandton@dsltelecom.co.za

  •  

Port Elizabeth Agency

Johan Heynes, Owner

Tel: 087 808 3877 | Cell: 076 426 0631 | E-mail: pe@dsltelecom.co.za

  •  

Cape Town CBD Agency

Hugh McLaughlin, Owner

Tel: 021 556 8434 | Cell: 071 133 7563 | E-mail: capetown@dsltelecom.co.za

  •  

Test

Sandton Agency

Andrew McGhee, Owner

Tel: 087 802 1098 | Cell: 084 499 5921 | E-mail: sandton@dsltelecom.co.za

  •  

Careers

DDSL Telecom is the leading telecoms consultancy for SME business owners since 2004. Over 5 million Voice minutes have been rung up we have a national network of agents that are consistently looking for new talent. We run small focused teams and work towards a common goal. Providing awesome Internet, cloud and telephony services to our customers.

Internal IP Support Technicians

Internal IP Support Technicians

Analysis, Planning, Provisioning, Testing, Implementation and Maintenance of all PBX and IP Related products. Perform Installations & Training. Provide 1st line support to customers. Office Based.


Responsibilities:
  • Install, configure, maintain network services
  • Supports PBX systems and processes.
  • Taking ownership of all complaints
  • Perform troubleshooting
  • Document network problems
Qualifications / Skills:
  • A+, N+ ,MCSE, or related
  • Bachelor’s Degree
  • Strong communication skills

Apply now

External IP Support Technicians

External IP Support Technicians

Analysis, Planning, Provisioning, Testing, Implementation and Maintenance of all PBX and IP Related products. Perform Installations & Training. Provide 1st line support to customers. Field Based


Responsibilities:
  • Install, configure and maintain network services
  • Supports administration of PBX systems
  • Taking ownership of all complaints
  • Plans and supports network infrastructure.
  • Documents network problems
Qualifications / Skills:
  • A+, N+ ,MCSE, or related
  • Bachelor’s Degree
  • Own transport essential

Apply now

Sales Executives

Sales Executives

Direct Sales, to call on individuals SME, SOHO and Business Clients.


Responsibilities:
  • Generation of New SME accounts
  • Increase Telecoms share within accounts
  • Liaise and negotiate new connections
  • Preparation of Needs Analysis
  • Set strategies for accounts
  • Preparation and presentation of proposals
Qualifications / Skills:
  • Matric Education required
  • A successful track record in delivering Sales quota’s
  • Team player, good communication
  • Own transport essential

Apply now

Sales Managers

Sales Managers

Direct Sales, to call on individuals SME, SOHO and Business Clients. Manage Junior Field Sales Executives. Perform Training when required. Lead Generation.


Responsibilities:
  • Generation of New SME accounts
  • Taking ownership of complaints
  • Increase and maintain Telecoms share within accounts
  • Liaise and negotiate new connections
  • Managing Junior Field Sales Executives
  • Generating leads for sales teams
Qualifications / Skills:
  • High level of integrity & professionalism
  • Team player, good communication
  • Track record

Apply now

Telesales Consultants

Telesales Consultants

A strong focus upon the delivery and achievement of sales targets are essential. Primary purposes being lead generation.


Responsibilities:
  • Ensure Sales quotas are achieved
  • Manage turn around Time
  • Customer satisfaction
  • Lead/prospect management (CRM)
Qualifications / Skills:
  • Matric Education required
  • A successful track record
  • Attention to detail

Apply now

Administrative/Customer Service

Administrative/Customer Service

An important position to hold together the daily tasks. We are looking for enablers who enjoy admin, dealing with customers and work well with others.


Responsibilities:
  • Customer fault logging and resolution
  • Customer Sign up
  • Customer Data maintenance
  • General office duties
Qualifications / Skills:
  • Matric Education Required
  • Computer Literate
  • Good communication skills

Apply now


Office Life

DDo you like working at the forefront of technology in one of the fastest growing industries? At DSL Telecom we have a strong sales culture and believe in empowering our employees with training and the freedom to charter their own course.


Clients

OOur customers include professional companies across multiple industry sectors in South Africa. We are also seeing a lot of high-end residential clients, most of whom are business owners themselves signing up for our consumer products in order to access our support structures and enjoy a better internet and telephony experience.



What They Say

"DSL Telecom implemented automatic call recording for our business helping us to stay compliant."

"We are growing rapidly so we needed a PABX that could grow with us, DSL Telecom provided us with just that."

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